(Applicable to Digital Products and Services)
BODHI VRIKSHA SHIKSHAN SANSTHA provides digital products and online services. Due to the nature of digital content, this Cancellation and Refund Policy is governed by specific conditions as outlined below.
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Cancellation Policy (Same Day)
• Cancellation requests for digital products will be considered only if made on the same day the order is placed.
• Once the digital product, access credentials, download link, or login details have been delivered or activated, cancellation will not be permitted.
• Any cancellation request raised after the same day of purchase shall not be entertained.
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Refund / Return Policy (After 30 Days)
• Digital products are generally non-returnable and non-refundable.
• However, in cases involving technical issues, non-delivery of service, or substantial service deficiency, a complaint may be submitted after 30 days for review.
• All such requests will be evaluated on a case-by-case basis, and the final decision will rest solely with BODHI VRIKSHA SHIKSHAN SANSTHA.
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Technical Issues and Service Deficiency
• If a customer experiences any technical difficulty in accessing the digital product or service, they must notify Customer Support within a reasonable timeframe.
• The organization will first attempt to resolve the issue or provide technical assistance.
• Refunds will be considered only if the service cannot be delivered or resolved despite reasonable efforts.
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Refund Processing Timeline
• If a refund is approved, it will be processed within 30 working days from the date of approval.
• Refunds will be credited through the original mode of payment only.
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Final Authority
• The final authority regarding all matters related to cancellation, return, and refund shall remain with BODHI VRIKSHA SHIKSHAN SANSTHA.
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If you want, I can also:
• Align this with your Privacy Policy & Terms of Service,
• Customize it for online courses, subscriptions, or downloadable content, or
• Provide a Consumer Protection (E-Commerce) Rules–compliant version.